ACTEON North America Warranty Policy

Updated 4/11/19

ACTEON North America warrants products against defects in material or workmanship as follows:

Year 1: Comprehensive Warranty Coverage

Years 2 and Beyond: Manufacturer’s Limited Warranty Coverage

Costs associated with shipping to ACTEON are the responsibility of the customer or dealer. Return shipping cost of non-warranty repairs is the customer’s responsibility. ACTEON will pay for return shipping charges of items repaired under warranty. 

Warranty on Repair 

Please return products to:

ACTEON North America

124 Gaither Drive, Suite 140, Attn: Repairs

Mount Laurel, NJ 08054

90-Day Manufacturer’s Limited Warranty

  • Ultrasonic tips
  • Imaging plates
  • Plate covers
  • EXPASYL
  • Intra-oral tips
  • SOPIX positioning tabs 
  • Bags
  • BIOSPLINT
  • Polishing powders
  • Irrigation lines/perforators
  • Camera and sensor sheaths
  • FLAG
  • RISKONTROL and adaptor

 

1-Year Manufacturer’s Limited Warranty

  • PSPIX positioning set
  • Light guides
  • NEWTRON tip A/C box
  • EXPASYL gun
  • SOPIX positioning set
  • Lights rings
  • Sterilization box 
  • AIR-N-GO nozzle
  • Lux bulbs
  • Lights shields
  • Transformer
  • AIR-N-GO tanks
  • Linking cables
  • OEM Curing Light tubing
  • Air electric switch
  • AIR-N-GO adaptors
  • SP NEWTRON HP tubing
  • Water solenoid kit

 

 

 

1-Year Comprehensive Warranty Plus 1-Year Manufacturer’s Limited Warranty

  • Ultrasonic/Surgical units  
  • Ultrasonic/Surgical power supply
  • Air polishing units
  • PSPIX
  • NEWTRON tabletop 
  • I-SURGE motors
  • AIR-N-GO
  • X-MIND UNITY
  • NEWTRON OEM modules
  • NEWTRON HP cord for PIEZOTOME
  • AIR MAX
  • IMPLANT CENTER II 
  • Curing lights
  • PROPHY MAX
  • PIEZOTOME II
  • Hand piece
  • Air polishing handpieces
  • PIEZOTOME Solo
  • Charger

 

  • Ultrasonic/Surgical hand pieces
  • Battery

 

 

 

1-Year Comprehensive Warranty Plus 3-Years Manufacturer’s Limited Warranty

  • Intra-oral cameras
  • 617 
  • 717 First
  • SOPROLIFE 
  • SOPROCARE
  • Docking stations

 

1-Year Comprehensive Warranty Plus 4-Years Manufacturer’s Limited Warranty

  • SOPIX Inside
  • SOPIX 2
  • X-MIND TRIUM
  • Sensors*
  • PC hardware**

 

1-Year Comprehensive Warranty Plus 9-Years Manufacturer’s Limited Warranty

  • X-MIND TRIUM***
  • Mechanics
  • Unit electronics
 

*5 years or 14,000 exams; whichever comes first

**Acquisition OS, software, and data backup and protection are not covered under warranty

***Warranty is on parts and components only – No labor is covered

Form #F0034, Rev. 15. April 11, 2018